Shipping policy

Each piece is handmade to order specifically for you.
Please give us 3-5 business days for every product to be made before shipment.
Please note all pieces are hand made in our studio in Thessaloniki and shipped from Greece.

Once an item is shipped, we are no longer responsible.
We do not refund for packages lost in transit. We are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered.

For international shipping duties & taxes are NOT included.

Please ensure your delivery address is correct and secure: We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

Lost Packages : If your package gets lost in transit, we will do everything we possibly can to assist you. We are not responsible for packages once proof of delivery is generated.